![]() How long does the replacement process take? Once we have received your ShotKam, we will replace it with a brand new unit within 3-5 business days.Ĭan I mail in my ShotKam for replacement without approval? No, if we have not email you return instructions, then your return will not be serviced.Įmily is accompanied by Mick Howell, 2x World Champion and Brad Kidd, Jr., National Champion. We do not have any international centers, but gladly accept packages from most countries. We will email you as soon as we have received your package.ĭo you have other Return Center locations? No, we only have one Return Center, located in Florida, USA. Step 3: Tracking your package After you have sent your ShotKam (tube only), you can track your package (optional). The lithium-ion battery does not need to be declared as a dangerous good since it is under the threshold for declaration. Recommended post is USPS or another courier that is convenient for you (except DHL). ShotKam RPLUW6590 East Rogers CircleBoca Raton, Florida 33487United States+1 5 Ensure your name is on the outside of the package, and ship it to our Return Center in Florida: Printed and completed Return Authorization Form inside the package. Please keep the orange cap on for lens protection and a piece of bubble wrap or newspaper around the camera tube will be enough protection. Your ShotKam tube only. Important: No bracket, case, or accessories - only the camera tube. Then, mail us the following at your convenience: Step 2: Mailing in your ShotKam Please print out and complete our Return Authorization Form (click here). Step 1: Confirm you are eligible Before mailing in your ShotKam, you must have received authorization from a ShotKam Representative to return it for servicing.
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